:root{--bg:#09111f;--panel:#111c2f;--panel2:#16243b;--text:#f7f9fc;--muted:#a9b6c8;--accent:#4ea1ff;--ok:#58d68d;--warn:#f5b041;--line:#243652;--radius:18px;--shadow:0 18px 40px rgba(0,0,0,.22)}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;background:linear-gradient(180deg,#07101d,#0b1423 60%,#0d1728);color:var(--text);min-height:100vh}button,input,select,textarea{font:inherit}button{cursor:pointer}.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;padding:14px 20px;background:rgba(7,16,29,.94);backdrop-filter:blur(12px);border-bottom:1px solid var(--line)}.brand{display:flex;gap:12px;align-items:center}.logo{width:58px;height:58px;border-radius:12px;background:#fff;overflow:hidden;box-shadow:var(--shadow)}.logo img{width:100%;height:100%;object-fit:contain}.brand small{display:block;color:var(--muted)}.nav{display:flex;gap:8px;flex-wrap:wrap}.nav button,.mobile-bar button{background:transparent;border:1px solid transparent;color:var(--muted);padding:10px 12px;border-radius:10px}.nav button.active,.nav button:hover,.mobile-bar button.active{color:#fff;border-color:var(--line);background:#0f1b2e}.container{max-width:1200px;margin:0 auto;padding:28px 20px 80px}.hero{display:grid;grid-template-columns:1.3fr .7fr;gap:22px}.card{background:linear-gradient(180deg,rgba(22,36,59,.96),rgba(14,25,43,.96));border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:var(--shadow)}.hero h1{font-size:clamp(38px,6vw,72px);line-height:.96;margin:8px 0 16px}.kicker{color:#7fc4ff;text-transform:uppercase;letter-spacing:.15em;font-weight:700;font-size:12px}.lead{color:var(--muted);font-size:18px}.actions,.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.btn{border:0;padding:12px 16px;border-radius:12px;font-weight:700}.btn.primary{background:var(--accent);color:#04101e}.btn.secondary{background:#16243b;color:#fff;border:1px solid var(--line)}.grid{display:grid;grid-template-columns:repeat(12,1fr);gap:16px}.span-12{grid-column:span 12}.span-8{grid-column:span 8}.span-6{grid-column:span 6}.span-4{grid-column:span 4}.span-3{grid-column:span 3}.stat{padding:18px;border-radius:16px;background:#0f1a2c;border:1px solid var(--line)}.stat strong{display:block;font-size:28px;margin-top:8px}.stat span,.meta,.muted{color:var(--muted);font-size:13px}.section-title{display:flex;justify-content:space-between;gap:10px;align-items:end;margin:28px 0 12px}.section-title h2{margin:0}.list{display:grid;gap:10px}.row{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:14px;background:#0d1728}.badge{display:inline-flex;padding:6px 10px;border-radius:999px;background:#12233a;border:1px solid var(--line);color:var(--muted);font-size:12px}.badge.ok{color:#bff3d5;border-color:#2e6e4d;background:#10281e}.badge.warn{color:#ffe0a8;border-color:#75501c;background:#2d2110}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.field{display:grid;gap:7px}.field.full{grid-column:1/-1}label{font-size:13px;color:var(--muted)}input,select,textarea{width:100%;background:#0a1424;color:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 13px;outline:none}textarea{min-height:130px;resize:vertical}.choice-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.choice{padding:12px;border-radius:12px;border:1px solid var(--line);background:#0d1728;color:#dce6f2;text-align:left}.choice.active{border-color:var(--accent);background:#123158;color:#fff}.subpanel{padding:14px;border:1px solid var(--line);border-radius:14px;background:#0a1424;margin-top:10px}.notice{border-left:4px solid var(--accent);padding:12px 14px;background:#0e2038;border-radius:10px;color:#cfe8ff}.preview{white-space:pre-wrap;background:#091320;border:1px solid var(--line);padding:16px;border-radius:12px;min-height:120px}.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px;margin-top:10px}.photo-grid img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:12px;border:1px solid var(--line)}.clickable{cursor:pointer;transition:.15s ease}.clickable:hover{transform:translateY(-1px);border-color:var(--accent)}.detail-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.big-value{font-size:22px;font-weight:800}.empty{padding:24px;text-align:center;color:var(--muted)}.footer{border-top:1px solid var(--line);padding:24px;text-align:center;color:var(--muted)}.mobile-bar{display:none}@media(max-width:850px){.hero{grid-template-columns:1fr}.grid{grid-template-columns:1fr}.span-12,.span-8,.span-6,.span-4,.span-3{grid-column:1/-1}.form-grid{grid-template-columns:1fr}.choice-grid{grid-template-columns:repeat(2,1fr)}.nav{display:none}.container{padding-bottom:100px}.mobile-bar{display:grid;grid-template-columns:repeat(4,1fr);position:fixed;bottom:0;left:0;right:0;background:#09111f;border-top:1px solid var(--line);z-index:30}}
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0 18px}.tab{border:1px solid var(--line);background:#0d1728;color:var(--muted);padding:10px 13px;border-radius:10px}.tab.active{background:#17365e;color:#fff;border-color:var(--accent)}
.customer-card{cursor:pointer}.customer-card:hover{border-color:var(--accent);background:#102039}.info-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.info-box{padding:13px;border:1px solid var(--line);border-radius:12px;background:#0b1525}.info-box span{display:block;color:var(--muted);font-size:12px;margin-bottom:4px}.info-box strong{font-size:15px}.calendar-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.calendar-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:6px}.dow{font-size:12px;text-align:center;color:var(--muted);padding:8px 2px}.day{min-height:110px;border:1px solid var(--line);border-radius:12px;background:#0b1525;padding:8px;overflow:hidden}.day.other{opacity:.35}.day.today{border-color:var(--accent)}.day-num{font-weight:800;font-size:13px;margin-bottom:6px}.cal-job{display:block;width:100%;border:0;text-align:left;background:#163354;color:#e9f4ff;border-radius:8px;padding:6px 7px;margin:4px 0;font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cal-job.open{background:#332b18;color:#ffe0a8}.cal-job.ready{background:#123f35;color:#c9f8e5}.note{padding:13px;border:1px solid var(--line);border-radius:12px;background:#0b1525}.note-head{display:flex;justify-content:space-between;gap:10px;margin-bottom:7px}.note-type{font-size:11px;color:var(--accent-2);text-transform:uppercase;letter-spacing:.08em}.small-actions{display:flex;gap:6px;flex-wrap:wrap}.small-actions button{padding:7px 9px;border-radius:8px;font-size:12px}.split-actions{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap}.pill-link{border:1px solid var(--line);background:#0d1728;color:#fff;padding:8px 10px;border-radius:9px;text-decoration:none;font-size:13px}.mini{font-size:12px;color:var(--muted)}
@media(max-width:850px){.info-grid{grid-template-columns:1fr}.calendar-grid{gap:3px}.day{min-height:82px;padding:5px}.cal-job{font-size:9px;padding:5px}.dow{font-size:10px}}
.quote-line{display:grid;grid-template-columns:minmax(0,2fr) 90px 130px auto;gap:8px;margin-bottom:8px;align-items:center}
.quote-line input{min-width:0}
@media(max-width:700px){.quote-line{grid-template-columns:1fr 80px 110px}.quote-line .btn{grid-column:1/-1}}

/* BritOS v7 brand refresh */
.brand-logo, .sidebar-logo, .logo-img {
  object-fit: contain;
}
.brand-logo {
  width: 58px;
  height: 58px;
  border-radius: 10px;
}
.sidebar-logo {
  width: min(150px, 82%);
  height: auto;
  display: block;
  margin: 10px auto 8px;
}

/* ===== BritOS v8 operations console redesign ===== */
:root{--gold:#d99a00;--gold2:#f1b41c;--ink:#08131d;--nav:#07121b;--paper:#f5f7fa;--paper-card:#fff;--paper-line:#dfe5eb;--paper-text:#111827;--paper-muted:#64748b}
body{background:var(--paper);color:var(--paper-text)}
.app-shell{min-height:100vh;display:grid;grid-template-columns:216px minmax(0,1fr)}
.sidebar{position:fixed;inset:0 auto 0 0;width:216px;background:linear-gradient(180deg,#06111a,#07151f 65%,#08131c);color:#fff;border-right:1px solid #172832;display:flex;flex-direction:column;z-index:60;overflow-y:auto;box-shadow:10px 0 28px rgba(7,18,27,.10)}
.sidebar-brand{padding:18px 14px 12px;text-align:center;border-bottom:1px solid #162a36}.sidebar-brand img{width:142px;height:118px;object-fit:contain;display:block;margin:0 auto 2px;border-radius:10px}.bitos-word{font-size:29px;font-weight:850;letter-spacing:-1.2px}.bitos-word span{color:var(--gold2)}.sidebar-brand small{color:#c0cad0;font-size:11px}.side-section{padding:10px 10px 2px}.side-heading{text-transform:uppercase;color:#7f929f;font-size:10px;letter-spacing:.08em;padding:6px 8px}.side-link{width:100%;display:flex;align-items:center;gap:11px;color:#e5edf2;background:transparent;border:0;border-radius:8px;padding:9px 10px;margin:2px 0;text-align:left;font-size:13px}.side-link:hover{background:#10232f}.side-link.active{background:linear-gradient(90deg,#9a6700,#c88b08);color:#fff}.side-icon{width:18px;text-align:center;font-size:16px}.side-label{flex:1}.side-badge{background:#e3a400;color:#16120a;border-radius:999px;min-width:20px;height:20px;padding:0 6px;display:grid;place-items:center;font-size:11px;font-weight:800}.sidebar-bottom{margin-top:auto;border-top:1px solid #162a36;padding:12px 10px}.user-chip{display:flex;align-items:center;gap:10px;padding:5px 7px}.user-chip div{display:grid}.user-chip strong{font-size:12px}.user-chip small{font-size:10px;color:#aebbc4}.avatar{width:31px;height:31px;border-radius:999px;background:#bd8300;color:#fff;display:grid;place-items:center;font-weight:800;font-size:12px;flex:0 0 auto}.collapse-btn{background:transparent;border:0;color:#b8c5cc;padding:9px;width:100%;text-align:left}.workspace{grid-column:2;min-width:0}.workspace-topbar{height:74px;position:sticky;top:0;z-index:40;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-bottom:1px solid var(--paper-line);display:grid;grid-template-columns:auto 240px minmax(260px,520px) auto;align-items:center;gap:16px;padding:0 26px}.menu-btn{background:transparent;border:0;font-size:23px}.top-title{display:grid}.top-title strong{font-size:22px}.top-title small{color:var(--paper-muted);font-size:12px}.global-search{height:40px;border:1px solid var(--paper-line);border-radius:8px;background:#fff;display:flex;align-items:center;gap:8px;padding:0 12px}.global-search input{border:0;background:transparent;color:var(--paper-text);padding:0;box-shadow:none}.top-actions{display:flex;align-items:center;gap:12px;justify-content:flex-end}.top-pill{font-size:12px;color:#394858}.avatar.gold{background:linear-gradient(135deg,#c88a00,#edb629)}
.container{max-width:1440px;padding:20px 26px 60px}.dashboard-page{background:var(--paper)}
.card,.panel,.stat,.subpanel,.row,.info-box,.note{background:#fff;color:var(--paper-text);border-color:var(--paper-line);box-shadow:0 4px 14px rgba(15,23,42,.04)}
.muted,.meta,label,.mini{color:var(--paper-muted)} input,select,textarea{background:#fff;color:#111827;border-color:#d5dce4}.choice{background:#fff;color:#263442;border-color:#d9e0e6}.choice.active{background:#fff7e5;color:#6e4800;border-color:#d99a00;box-shadow:inset 0 0 0 1px #d99a00}.btn.primary{background:#0a1722;color:#fff}.btn.gold{background:linear-gradient(135deg,#d59400,#f0b31a);color:#fff;border:0}.btn.secondary{background:#fff;color:#263442;border:1px solid #d9e0e6}.kicker{color:#b17a00}.preview{background:#f8fafc;color:#1f2937;border-color:#dfe5eb}.badge{background:#f1f5f9;border-color:#dce4ea;color:#4b5b68}.badge.ok{background:#e8f7ef;color:#17633e;border-color:#cdebdc}.badge.warn{background:#fff5dd;color:#875b00;border-color:#f2dca4}
.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}.metric-card{background:#fff;border:1px solid var(--paper-line);border-radius:10px;padding:14px 16px;display:flex;align-items:center;gap:14px;min-height:90px;box-shadow:0 3px 12px rgba(15,23,42,.035)}.metric-card:hover{border-color:#d3a139}.metric-icon{width:50px;height:50px;border-radius:14px;display:grid;place-items:center;font-size:24px;color:white}.metric-icon.amber{background:#101a23;color:#efb216}.metric-icon.green{background:#159453}.metric-icon.purple{background:#7751bb}.metric-icon.orange{background:#e68117}.metric-card div:last-child{display:grid}.metric-card strong{font-size:25px;line-height:1}.metric-card span{font-weight:700;font-size:13px;margin-top:3px}.metric-card small{font-size:11px;color:#b47700;margin-top:6px}
.dash-columns{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:14px}.dash-main,.dash-rail{display:grid;gap:14px;align-content:start}.panel{border:1px solid var(--paper-line);border-radius:10px;background:#fff;overflow:hidden;box-shadow:0 3px 12px rgba(15,23,42,.035)}.panel>h3,.panel>.panel-title-row{padding:15px 16px;margin:0}.panel-head{display:flex;align-items:center;justify-content:space-between;padding:0 16px;min-height:50px}.panel-head.dark,.dark-panel{background:linear-gradient(135deg,#07131c,#0c1c27);color:#fff;border-color:#132b39}.panel-head h2{font-size:18px;margin:0}.launch-tabs{display:flex;gap:8px}.launch-tabs button{border:0;background:#10202b;color:#d8e1e6;padding:10px 18px}.launch-tabs button.active{border-bottom:3px solid #e1a200;color:#fff}.quick-capture{padding:14px 16px}.qc-row{display:grid;grid-template-columns:1fr 240px;gap:12px}.quick-note{min-height:85px}.quick-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}.panel-title-row{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--paper-line)}.panel-title-row h3{margin:0;margin-right:auto}.mini-tabs{display:flex;gap:12px}.mini-tabs button,.text-link{background:transparent;border:0;color:#455667;font-size:12px}.mini-tabs button.active{color:#8f6100;border-bottom:2px solid #d99a00;padding-bottom:5px}.text-link{color:#1266b0}.gold-text{color:#f0b31a}.job-table{padding:0 14px 14px}.job-tr{display:grid;grid-template-columns:1.4fr 1fr .8fr .8fr .7fr;gap:10px;align-items:center;padding:11px 8px;border-bottom:1px solid #edf1f4;font-size:12px}.job-tr.head{font-weight:700;color:#52616f;background:#f8fafc}.status-pill{font-style:normal;border-radius:5px;padding:4px 7px;font-size:10px}.status-pill.open{background:#e7f1ff;color:#1f5f9f}.status-pill.ready{background:#e5f5ec;color:#17633e}.status-pill.done{background:#eee9fb;color:#5d43a0}
.action-list{padding:0 12px 13px}.action-list button{width:100%;display:flex;gap:12px;align-items:center;background:#fff;border:0;border-bottom:1px solid #edf1f4;padding:12px 4px;text-align:left}.action-list b{font-size:22px;color:#d79300;width:28px}.action-list span{font-weight:700;font-size:12px}.action-list small{display:block;color:#72808d;font-weight:400;margin-top:2px}.dark-panel .panel-title-row{border-color:#17303d}.compact-list{padding:0 12px 13px}.compact-list button{width:100%;display:flex;justify-content:space-between;gap:8px;background:transparent;border:0;color:#fff;text-align:left;padding:10px 2px;border-bottom:1px solid #17303d}.compact-list button span{display:grid}.compact-list small{color:#a7b6bf;font-size:10px}.compact-list em{font-style:normal;font-size:10px;color:#8fdcb8}.brand-card{position:relative;min-height:170px;background:linear-gradient(135deg,#07131c,#0b1d29);border-radius:10px;overflow:hidden;color:#fff;padding:18px;display:flex;align-items:flex-end}.brand-card img{position:absolute;right:-20px;bottom:-25px;width:175px;height:175px;object-fit:contain;opacity:.17}.brand-card div{display:grid;z-index:1;font-size:20px}.brand-card span{color:#edaa00;font-size:22px;font-weight:800}
.sidebar-collapsed .sidebar{width:74px}.sidebar-collapsed .workspace{grid-column:2}.sidebar-collapsed .app-shell{grid-template-columns:74px minmax(0,1fr)}.sidebar-collapsed .sidebar-brand img{width:58px;height:58px}.sidebar-collapsed .bitos-word,.sidebar-collapsed .sidebar-brand small,.sidebar-collapsed .side-heading,.sidebar-collapsed .side-label,.sidebar-collapsed .side-badge,.sidebar-collapsed .user-chip div,.sidebar-collapsed .collapse-btn span{display:none}.sidebar-collapsed .side-link{justify-content:center}.sidebar-collapsed .side-icon{font-size:18px}.sidebar-collapsed .user-chip{justify-content:center}
.mobile-bar{display:none}
@media(max-width:1100px){.workspace-topbar{grid-template-columns:auto 1fr auto}.global-search{display:none}.dash-columns{grid-template-columns:1fr}.dash-rail{grid-template-columns:repeat(2,minmax(0,1fr))}.brand-card{display:none}.metric-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.app-shell{display:block}.sidebar{transform:translateX(-100%);transition:.2s}.sidebar-collapsed .sidebar,.sidebar.open{transform:translateX(0);width:216px}.workspace{grid-column:auto}.workspace-topbar{height:64px;padding:0 12px;grid-template-columns:auto 1fr auto}.top-title strong{font-size:18px}.top-title small,.top-pill{display:none}.container{padding:14px 12px 86px}.metric-grid{grid-template-columns:1fr 1fr}.metric-card{min-height:78px;padding:10px}.metric-icon{width:40px;height:40px}.metric-card strong{font-size:21px}.metric-card span{font-size:11px}.dash-rail{grid-template-columns:1fr}.qc-row{grid-template-columns:1fr}.job-tr{grid-template-columns:1.5fr 1fr .8fr}.job-tr span:nth-child(3),.job-tr span:nth-child(5){display:none}.launch-tabs button{padding:9px 10px;font-size:11px}.mobile-bar{display:grid;grid-template-columns:repeat(4,1fr);position:fixed;bottom:0;left:0;right:0;background:#07131c;border-top:1px solid #17303d;z-index:80}.mobile-bar .side-link{display:grid;justify-items:center;gap:2px;border-radius:0;margin:0;padding:8px 4px}.mobile-bar .side-label{font-size:9px}.mobile-bar .side-icon{font-size:18px}.mobile-bar .side-badge{display:none}}

/* BritOS v9: accessibility theme + BritCare conversations */
.theme-toggle{display:flex;align-items:center;gap:7px;border:1px solid var(--paper-line);background:#fff;color:#263442;border-radius:999px;padding:7px 10px;font-size:12px}.theme-toggle span{font-size:16px}.theme-toggle b{font-weight:700}
.portal-agency{grid-column:1/-1;border:1px solid #d9e0e6;background:#f8fafc;border-radius:9px;padding:12px 14px;display:flex;justify-content:space-between;gap:12px;align-items:center}.portal-agency span{font-size:11px;color:#64748b;text-transform:uppercase;letter-spacing:.05em}.portal-agency strong{font-size:14px}
.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:14px}.conversation-card{padding:0;overflow:hidden}.conversation-head{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:15px 16px;border-bottom:1px solid var(--paper-line)}.conversation-head>div{display:grid}.conversation-head span{font-size:11px;color:var(--paper-muted);margin-top:3px}.message-thread{height:min(54vh,560px);min-height:330px;overflow:auto;padding:18px;background:#f6f8fb;display:flex;flex-direction:column;gap:12px}.message-bubble{max-width:78%;padding:11px 13px;border-radius:14px;line-height:1.42;font-size:13px;box-shadow:0 2px 7px rgba(15,23,42,.04)}.message-bubble.customer{align-self:flex-start;background:#fff;border:1px solid #dce3e9;border-bottom-left-radius:4px}.message-bubble.staff{align-self:flex-end;background:#0b1924;color:#fff;border:1px solid #152d3d;border-bottom-right-radius:4px}.message-meta{display:flex;justify-content:space-between;gap:18px;align-items:center;margin-bottom:5px;font-size:10px}.message-bubble.customer .message-meta{color:#697784}.message-bubble.staff .message-meta{color:#afbdc7}.message-compose{padding:14px 16px;border-top:1px solid var(--paper-line)}.message-compose textarea{min-height:88px}.ticket-actions{align-self:start}.action-stack{display:grid;gap:8px;margin-bottom:16px}.action-stack .btn{width:100%}

/* Dark theme intentionally keeps the navigation dark and lowers glare in the work area. */
body.theme-dark{--paper:#0d141b;--paper-text:#e8edf1;--paper-muted:#9aaab5;--paper-line:#283640;background:#0d141b;color:#e8edf1}
body.theme-dark .workspace{background:#0d141b}
body.theme-dark .workspace-topbar{background:rgba(13,20,27,.96);border-color:#27343d;color:#edf2f5}
body.theme-dark .global-search,body.theme-dark .card,body.theme-dark .panel,body.theme-dark .stat,body.theme-dark .subpanel,body.theme-dark .row,body.theme-dark .info-box,body.theme-dark .note,body.theme-dark .metric-card{background:#151f27;color:#e8edf1;border-color:#2a3943;box-shadow:0 4px 15px rgba(0,0,0,.16)}
body.theme-dark input,body.theme-dark select,body.theme-dark textarea{background:#101920;color:#ecf1f4;border-color:#34444f}
body.theme-dark input::placeholder,body.theme-dark textarea::placeholder{color:#70818c}
body.theme-dark .choice{background:#131d24;color:#dce4e9;border-color:#34444f}
body.theme-dark .choice.active{background:#342a13;color:#ffd67a;border-color:#c88a00;box-shadow:inset 0 0 0 1px #c88a00}
body.theme-dark .btn.secondary{background:#151f27;color:#dfe7eb;border-color:#34444f}
body.theme-dark .preview,body.theme-dark .portal-agency{background:#101920;color:#e3eaee;border-color:#31404a}
body.theme-dark .portal-agency span,body.theme-dark .muted,body.theme-dark .meta,body.theme-dark label,body.theme-dark .mini{color:#93a4af}
body.theme-dark .theme-toggle{background:#151f27;color:#f0f4f6;border-color:#34444f}
body.theme-dark .panel-title-row,body.theme-dark .conversation-head,body.theme-dark .message-compose{border-color:#2a3943}
body.theme-dark .action-list button{background:#151f27;color:#e8edf1;border-color:#283640}
body.theme-dark .action-list small{color:#8f9faa}
body.theme-dark .job-tr{border-color:#26353e}body.theme-dark .job-tr.head{background:#101920;color:#aab7bf}
body.theme-dark .mini-tabs button,body.theme-dark .text-link{color:#9eb0bb}body.theme-dark .text-link{color:#6bb7ff}
body.theme-dark .message-thread{background:#0f171d}
body.theme-dark .message-bubble.customer{background:#19242c;color:#e8edf1;border-color:#30414b}
body.theme-dark .message-bubble.staff{background:#7d5700;color:#fff4d5;border-color:#a87500}
body.theme-dark .message-bubble.customer .message-meta{color:#94a4ae}
body.theme-dark .message-bubble.staff .message-meta{color:#f1d692}
body.theme-dark .notice{background:#172532;color:#cae5f6;border-color:#3576a0}
body.theme-dark .status-pill.open{background:#17314a;color:#9acaff}body.theme-dark .status-pill.ready{background:#173327;color:#9be0bb}body.theme-dark .status-pill.done{background:#2b2342;color:#c6b1ff}

@media(max-width:900px){.ticket-layout{grid-template-columns:1fr}.message-thread{height:48vh}.ticket-actions{order:-1}}
@media(max-width:760px){.theme-toggle b{display:none}.theme-toggle{padding:7px 9px}.message-bubble{max-width:90%}}

/* v10 dashboard + customer asset refinements */
.dashboard-newjob-head{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:24px 26px!important}
.dashboard-newjob-head h2{margin:0 0 6px}
.dashboard-newjob-head p{margin:0;color:#aeb7c5;max-width:700px}
.dashboard-newjob-head .btn{white-space:nowrap}
@media(max-width:760px){.dashboard-newjob-head{align-items:flex-start;flex-direction:column}.dashboard-newjob-head .btn{width:100%}}

/* BritOS v12 - correctly integrated field/knowledge features */
.dashboard-schedule{display:grid}.schedule-day{display:grid;grid-template-columns:90px 1fr;gap:12px;padding:12px 14px;border-bottom:1px solid var(--paper-line)}.schedule-day:last-child{border-bottom:0}.schedule-date{display:grid;align-content:start}.schedule-date strong{font-size:12px}.schedule-date span{font-size:11px;color:var(--paper-muted)}.schedule-jobs{display:grid;gap:7px}.schedule-jobs>button{display:grid;grid-template-columns:80px 1fr auto;gap:10px;align-items:center;background:var(--paper);color:var(--paper-text);border:1px solid var(--paper-line);border-radius:8px;padding:8px 10px;text-align:left}.schedule-jobs>button b{font-size:11px;color:#b77a00}.schedule-jobs>button span{font-size:12px;font-weight:700}.schedule-jobs>button em{font-size:10px;font-style:normal;color:var(--paper-muted)}
.asset-record{align-items:center}.asset-thumb{width:72px;height:60px;border:1px solid var(--paper-line);border-radius:10px;display:grid;place-items:center;overflow:hidden;background:var(--paper)}.asset-thumb img{width:100%;height:100%;object-fit:cover}.asset-thumb span{font-size:24px}.asset-copy{flex:1;min-width:0}.asset-photo-link{display:inline-block;margin-top:5px;color:#9b6900;font-size:11px;font-weight:700;cursor:pointer}.asset-photo-link input{display:none}.doc-row{align-items:center}.doc-row .btn{white-space:nowrap}.notify-setting{display:flex;gap:10px;align-items:flex-start;border:1px solid var(--paper-line);border-radius:10px;padding:11px;margin:10px 0}.notify-setting input{width:auto;margin-top:3px}.notify-setting span{display:grid}.notify-setting small{font-weight:400;color:var(--paper-muted);margin-top:2px}.soft-rule{border:0;border-top:1px solid var(--paper-line);margin:18px 0}
body.theme-dark .schedule-jobs>button,body.theme-dark .asset-thumb,body.theme-dark .notify-setting{background:#151f27;border-color:#2a3943;color:#e8edf1}
@media(max-width:760px){.schedule-day{grid-template-columns:66px 1fr;padding:10px 6px}.schedule-jobs>button{grid-template-columns:64px 1fr}.schedule-jobs>button em{display:none}.asset-record{align-items:flex-start}.asset-thumb{width:58px;height:52px}.doc-row{align-items:flex-start}}

/* ===== v13 retry: cloud login ===== */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top,#1b2230 0,#07090c 58%,#020304 100%)}
.login-card{width:min(440px,100%);background:var(--panel);border:1px solid var(--line);border-radius:22px;padding:28px;box-shadow:0 25px 70px rgba(0,0,0,.38)}
.login-logo{display:block;width:160px;max-height:180px;object-fit:contain;margin:0 auto 12px}.login-word{text-align:center;font-size:30px;margin-bottom:6px}.login-card .wide{width:100%;margin-top:12px}.cloud-check{margin-top:18px;padding-top:12px;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}
.cloud-pill{display:inline-flex;align-items:center;gap:5px;padding:7px 10px;border-radius:999px;background:#eaf8ef;color:#187340;font-size:12px;font-weight:800}.theme-dark .cloud-pill{background:#12301f;color:#7ee2a8}.signout-btn{padding:8px 10px;font-size:12px}
@media(max-width:850px){.cloud-pill,.signout-btn{display:none}}